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Contact Information
Reach out to us through any of the following channels:
Live Chat
Available on our website
Daily: 8AM-10PM
Office Address
35 Akinlabake Oworonshoki
Lagos State, Nigeria
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Emergency Support: Available 24/7 for urgent safety concerns
Find Our Office
Visit us at our headquarters in Lagos
š 35 Akinlabake Oworonshoki, Lagos State
Click to view on Google Maps
Frequently Asked Questions
Find quick answers to common questions
How quickly will I receive a response?
We typically respond to emails within 24 hours. For urgent matters, please call our support line or use the live chat feature during business hours.
What information should I include in my message?
Please include your full name, contact information, a detailed description of your inquiry, and any relevant order numbers or usernames. The more details you provide, the better we can assist you.
Do you offer phone support in multiple languages?
Yes, we offer phone support in English, Yoruba, Igbo, and Hausa. Please let us know your preferred language when you call.
How do I report a safety concern?
For immediate safety concerns, please call our emergency hotline at +234 701 851 3777. For non-urgent safety issues, use the contact form and select "Safety Concern" as the subject.
Can I visit your office in person?
Yes, our office is open for visits during business hours. We recommend calling ahead to schedule an appointment to ensure someone is available to assist you.
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