🚨 Quick Safety Reminders
Meeting Safely
Choose Public Meeting Places
Always meet in well-lit, public locations like coffee shops, shopping centers, or police station parking lots. Avoid secluded areas, private residences (unless you're comfortable), and poorly lit areas for first-time meetings.
Bring a Friend
Whenever possible, bring a friend or family member with you to meetings. There's safety in numbers, and having someone else present can deter potential scams or dangerous situations.
Meet During Daylight Hours
Schedule meetings during daylight hours when visibility is good and more people are around. If you must meet at night, choose extremely well-lit, busy locations.
Keep Your Phone Charged
Ensure your phone is fully charged before meetings. Keep it accessible and let someone know where you're going, who you're meeting, and when you expect to return.
Transaction Security
Use Cash or Secure Payment Methods
Cash is often safest for in-person transactions. If using digital payments, use secure platforms like PayPal or trusted payment apps. Never wire money or use gift cards for transactions.
Inspect Items Before Payment
Thoroughly examine items before paying. Test electronics if possible, check for damage, verify authenticity, and ensure the item matches the description and photos in the listing.
Keep Records of Transactions
Save screenshots of listings, messages, and any agreements made. Take photos of items and transactions when possible. This documentation can be valuable if disputes arise.
Understand Return Policies
Most SwapNSell transactions are final unless otherwise agreed upon. Clarify return policies before completing transactions and get any special agreements in writing through the platform.
Online Security
Protect Personal Information
Never share your home address, financial details, or sensitive personal information until you're comfortable with the other party. Use our messaging system for initial communications.
Use Strong Passwords
Create unique, strong passwords for your SwapNSell account. Enable two-factor authentication when available. Never share your login credentials with anyone.
Verify User Profiles
Check user profiles for ratings, reviews, and transaction history. Be cautious with new accounts or users with no history. Look for verified badges and completed transactions.
Recognize Phishing Attempts
SwapNSell will never ask for your password or payment information via email. Be suspicious of unsolicited messages asking for personal data or directing you to external websites.
⚠️ Red Flags and Warning Signs
Be extremely cautious if you encounter any of these situations:
- Extremely low prices for high-value items are often scams
- These are common scam payment methods
- Insisting on shipping without proper payment verification
- Scammers often avoid direct questions
- Creating false urgency to prevent careful consideration
- Asking for unnecessary personal or financial details
- Directing you away from the platform for payment
✅ Pre-Meeting Safety Checklist
🚨 Emergency Procedures
If you feel unsafe or encounter a serious issue:
Leave Immediately
Trust your instincts and remove yourself from any situation that feels wrong.
Contact Authorities
Call emergency services if you're in immediate danger.
Report to SwapNSell
Use our reporting system to flag problematic users or listings.
Document Everything
Save messages, photos, and any evidence of the incident.
Need Additional Help?
Our support team is available 24/7 to assist with safety concerns and reports.