How Can We Help You?

Find answers, get support, and connect with our team

🚨 Emergency Support

If you're in immediate danger or experiencing a security emergency, contact local authorities immediately. For urgent platform issues, call our emergency hotline: +234 701 851 3777

Quick Actions

Report a User

Report suspicious or inappropriate behavior

Report a Listing

Report prohibited or fraudulent items

File a Dispute

Resolve transaction issues

Live Chat

Chat with our support team

Getting Started

Creating Your Account

Learn how to set up your SwapNSell account and complete your profile for the best experience.

  • Click "Register" and enter your information
  • Verify your email address
  • Complete your profile with photos and descriptions
  • Set your location preferences

Understanding the Platform

Get familiar with SwapNSell features and how to navigate the marketplace effectively.

  • Browse categories and search for items
  • Understand listing formats and pricing
  • Learn about messaging and notifications
  • Explore safety features and verification

Your First Transaction

Step-by-step guide to completing your first buy, sell, or swap transaction safely.

  • Find an item or create a listing
  • Communicate with the other party
  • Arrange a safe meeting place
  • Complete the exchange and leave feedback

Still Need Help? Submit a Support Ticket

Live Support Status

Support Team Online - Average Response Time: 2 minutes

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